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Is The United Airlines PR Debacle A Line In The Sand For Passenger Rights?

A video of a United Airlines passenger being dragged off flight 3411 against his will has gone viral and has left United Airlines with yet another PR disaster in an ever increasing line of them, but will this incident bring into question the practice of overbooking? And will it make passengers question just why they are getting such bad service across the board from all airlines in the first place?

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Posted in Travel Talk

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