Blog Archives

Do Airlines Need To Be Legally Held To Account For Letting Passengers Down?

Despite being a legal imperative as well as a professional and ethical one, many airlines are continuing to flout and ignore the law and are refusing to live up to their obligations toward passenger care and compensation when things go wrong. Is it about time they are held to account?

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Posted in Travel Talk

Why Budget Airline Flights Aren’t Always The Bargain They Seem.

The budget airline model on the whole has been great for travel and has opened up the world to millions of backpackers and gap year travellers, but it isn’t always a good thing. There is a dark side to those low, low prices, and those flights for £10 across Europe are not always the bargain they may seem to be on the surface. So should travellers still fly budget airlines? Or is there a better option?

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Posted in Travel Talk

Is The United Airlines PR Debacle A Line In The Sand For Passenger Rights?

A video of a United Airlines passenger being dragged off flight 3411 against his will has gone viral and has left United Airlines with yet another PR disaster in an ever increasing line of them, but will this incident bring into question the practice of overbooking? And will it make passengers question just why they are getting such bad service across the board from all airlines in the first place?

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Posted in Travel Talk

Why United Airlines Basic Economy Tickets Worry Me.

United Airlines has just introduced a new basic economy ticket, which strips away the already bare bone ‘luxuries’ of economy class travel completely, including the use of the overhead bin. This is just another landmark in a worrying race to the bottom for all airlines and it signals a lot of problems ahead for all travellers.

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Posted in Travel Talk

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