Frequent travellers will have all felt that dread when their backpack doesn’t come out of the conveyor belt and they realise the airline has lost their luggage. The stress of flying plus the nightmare of having all your clothes, essentials and your favourite lucky pack going on an adventure without you is the last thing you need, but don’t give up hope. There are steps you can take to retrieve your favourite backpack. So what do you do when an airline loses your luggage?